111vd Privacy Policy

This Privacy Policy ("Policy") describes how 111vd ("we", "us", "our", "the Platform") collects, uses, stores, and discloses personal information obtained from players and visitors who access the 111vd platform at https://111vd.pro. We are committed to protecting your privacy and handling your personal data with transparency, integrity, and care.

By registering an account, making a deposit, placing a bet, or otherwise using the 111vd platform, you consent to the collection and use of your personal data as described in this Policy. If you do not agree with this Policy, please do not use the platform. This Policy should be read alongside our Terms & Conditions, which are incorporated herein by reference.

111vd collects personal information through your direct interactions with the platform, as well as through automated technical means. The categories of personal information we collect include:

• Identity information — full name, date of birth, nationality, and copies of government-issued identification documents (such as a national identity card or passport) provided during the KYC verification process.
• Contact information — Bangladeshi mobile phone number, email address, and physical address as provided at registration or during account updates.
• Financial information — transaction history, deposit amounts, withdrawal requests, payment method details (such as bKash wallet numbers, Nagad or Rocket account references), and bank account details where applicable.
• Gaming activity — bet history, game session logs, wagering patterns, bonus usage records, and win/loss records associated with your account.
• Technical and device data — IP address, device type and model, operating system, browser type, referring URLs, pages visited on the platform, and session timestamps. This data is collected automatically when you access the platform.

We collect only the personal information that is necessary for the specific purposes described in this Policy. We do not collect sensitive personal data (such as racial or ethnic origin, political opinions, or health data) unless strictly required to fulfil a legal obligation.

111vd processes your personal data on one or more of the following legal bases:

• Contractual necessity — processing is necessary to perform the contract between you and 111vd (i.e., providing the gaming and betting services you have registered for).
• Legal obligation — processing is necessary to comply with a legal obligation, including anti-money laundering (AML) requirements, identity verification mandates, and fraud prevention regulations.
• Legitimate interests — processing is necessary for 111vd's legitimate business interests, including platform security, fraud detection, and service improvement, provided those interests are not overridden by your fundamental rights.
• Consent — where you have given explicit consent for a specific processing activity, such as receiving promotional communications or marketing emails. You may withdraw consent at any time by contacting support.

111vd does not sell your personal data. We may share your information with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors and financial partners — bKash, Nagad, Rocket, Upay, and our partner banking institutions, solely for the purpose of processing your deposits and withdrawals and verifying payment legitimacy.
• Identity verification and KYC service providers — third-party providers engaged by 111vd to carry out identity document verification, age checks, and AML screening as required by applicable regulations.
• Technology and hosting partners — cloud infrastructure and software service providers who host the platform and process data on our behalf under strict data processing agreements.
• Law enforcement and regulatory authorities — where required by law or in response to a lawful request by a competent public authority, 111vd may disclose personal data to the relevant authority. We will notify you of such a request where legally permitted to do so.

111vd uses cookies and similar tracking technologies (such as web beacons and local storage) to operate the platform, remember your preferences, and analyse usage patterns. The types of cookies we use include:

• Essential cookies — strictly necessary for the platform to function, including session management, login state persistence, and security token validation. These cannot be disabled without breaking core functionality.
• Analytical cookies — used to collect anonymised data about how players navigate and interact with the platform. This data helps us identify areas for improvement and optimise the player experience.
• Functional cookies — used to remember your platform preferences, such as your language setting, notification preferences, and last-visited game category, so the platform feels personalised on your return visits.

You can manage or disable non-essential cookies through your mobile browser settings. Please note that disabling certain cookies may affect the performance or availability of some platform features. 111vd does not use third-party advertising cookies or cross-site behavioural tracking cookies.

111vd retains your personal data for as long as your account remains active and for a defined period thereafter, in accordance with our legal and regulatory obligations. Specifically: account information and KYC documentation are retained for a minimum of five years following account closure, as required by applicable financial regulations. Transaction records are retained for the same minimum period. Gaming activity logs may be retained for up to three years for platform analytics and dispute resolution purposes.

Once the applicable retention period has expired and there is no further legal basis for retaining your data, 111vd will securely delete or anonymise your personal information. If you request account closure, residual data will be handled in accordance with this retention schedule rather than deleted immediately, unless you make a specific erasure request and no overriding legal obligation prevents deletion.

As a player on the 111vd platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request":

• Right of access — you have the right to request a copy of the personal data that 111vd holds about you, along with information about how it is being processed.
• Right to rectification — you have the right to request that inaccurate or incomplete personal data held about you be corrected or updated without undue delay.
• Right to erasure — you have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to restrict processing — you have the right to request that 111vd restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or object to its processing.
• Right to withdraw consent — where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

111vd will respond to all verified data rights requests within 30 calendar days. In complex cases, this period may be extended by a further 30 days, and you will be notified of the extension. We may need to verify your identity before processing a data rights request to protect against unauthorised access to your information.

The 111vd platform is strictly intended for adults aged 21 and above. We do not knowingly collect, store, or process personal data relating to individuals under the age of 21. If we become aware that personal data has been collected from a person under 21 without appropriate consent, we will immediately suspend the relevant account and delete the associated personal data without undue delay.

The 111vd platform may contain references to third-party payment providers such as bKash, Nagad, and Rocket. These providers operate their own platforms and privacy policies, which are independent of 111vd. When you interact with a third-party payment provider's interface or application, your use of that service is governed by their own terms and privacy policy. 111vd is not responsible for the privacy practices or content of third-party services and encourages you to review their policies before sharing your personal information with them.

111vd reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players via the platform or by email to the address associated with their account. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

Your continued use of the 111vd platform after any changes to this Privacy Policy have been published constitutes your acceptance of the updated Policy. If the changes are significant and require your renewed consent, we will request that consent explicitly before you continue using the platform.

If you have any questions, concerns, or complaints about this Privacy Policy or about how 111vd handles your personal data, please contact our privacy team. All privacy-related correspondence should be directed to our support email. We aim to acknowledge receipt of all privacy enquiries within 48 hours and to provide a substantive response within 30 days during Bangladesh Standard Time (BST, UTC+6) business hours.